{"id":13520,"date":"2019-06-13T01:06:17","date_gmt":"2019-06-12T15:06:17","guid":{"rendered":"https:\/\/veterinarycareers.com.au\/dev\/?p=13520"},"modified":"2019-07-19T17:14:31","modified_gmt":"2019-07-19T07:14:31","slug":"thrive-by-treating-your-veterinary-hospital-like-a-big-brand","status":"publish","type":"post","link":"https:\/\/veterinarycareers.com.au\/dev\/thrive-by-treating-your-veterinary-hospital-like-a-big-brand\/","title":{"rendered":"Thrive By Treating Your Veterinary Hospital Like a Big Brand"},"content":{"rendered":"<div class=\"et_post_meta_wrapper\">\n<p class=\"post-meta\"><a href=\"https:\/\/whiskercloud.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"55\" class=\"alignnone size-medium wp-image-13521\" src=\"https:\/\/veterinarycareers.com.au\/dev\/wp-content\/uploads\/2019\/06\/Whiskercloud-300x55.png\" alt=\"\" srcset=\"https:\/\/veterinarycareers.com.au\/dev\/wp-content\/uploads\/2019\/06\/Whiskercloud-300x55.png 300w, https:\/\/veterinarycareers.com.au\/dev\/wp-content\/uploads\/2019\/06\/Whiskercloud.png 366w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p class=\"post-meta\">by\u00a0<span class=\"author vcard\"><a title=\"Posts by WhiskerCloud\" href=\"https:\/\/whiskercloud.com\/author\/adam\/\" target=\"_blank\" rel=\"author noopener noreferrer\">WhiskerCloud<\/a><\/span><br \/>\n<span class=\"published\">May 30, 2019<\/span><br \/>\n<a href=\"https:\/\/whiskercloud.com\/category\/veterinary-industry\/\" target=\"_blank\" rel=\"category noopener tag noreferrer\">Veterinary Industry<\/a><\/p>\n<div style=\"width: 1090px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/whiskercloud.com\/wp-content\/uploads\/2019\/05\/Vet-Hospital-Local-Business-Tips-1080x675.jpg\" alt=\"Thrive By Treating Your Veterinary Hospital Like a Big Brand\" width=\"1080\" height=\"675\" \/><p class=\"wp-caption-text\">Photo source whiskercloud<\/p><\/div>\n<\/div>\n<div class=\"entry-content\">\n<div id=\"et-boc\" class=\"et-boc\">\n<div class=\"et_builder_inner_content et_pb_gutters3\">\n<div class=\"et_pb_section et_pb_section_0 et_section_regular\">\n<div class=\"et_pb_row et_pb_row_0\">\n<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0    et_pb_css_mix_blend_mode_passthrough et-last-child\">\n<div class=\"et_pb_module et_pb_text et_pb_text_0 et_pb_bg_layout_light  et_pb_text_align_left\">\n<div class=\"et_pb_text_inner\">\n<p>Not all businesses are created equal, and that\u2019s okay. Whether you\u2019re a massive ten-doctor hospital or a mobile veterinarian in a rural area \u2013 you can still act as the big brands do in your community. Why is this important? For any local business, and especially veterinary hospitals, it\u2019s important to stand out and add value to your community. Shockwaves were sent through the veterinary industry when\u00a0<a href=\"https:\/\/www.cnbc.com\/2019\/05\/06\/walmart-to-open-dozens-of-vet-clinics-launch-online-pet-pharmacy.html\" target=\"_blank\" rel=\"noopener noreferrer\">Walmart announced<\/a>\u00a0they were opening 100 veterinary offices in their stores over the next 12 months. So how can you compete? It\u2019s easier than you think.<\/p>\n<h2>The trends say you\u2019re safe.<\/h2>\n<p>As retailers and local businesses around the world are watching juggernauts like Amazon and Walmart continue to cannibalize market share of multiple industries, small businesses still saw a\u00a0<a href=\"https:\/\/smallbiztrends.com\/2019\/01\/mastercard-spendingpulse-2018-holiday-season.html\" target=\"_blank\" rel=\"noopener noreferrer\">5.3% increase<\/a>\u00a0in sales during the last holiday season. The \u201cshop and support local businesses movement\u201d is here to stay, but that doesn\u2019t mean you can just sit back and relax.<\/p>\n<h2>Think bigger.<\/h2>\n<p>What can you offer that Walmart and Amazon cannot? A customized experience during every single visit to your hospital. We often ask ourselves \u2013 how would Disney create an experience for clients when they come to WhiskerCloud? From the moment you walk through the doors at your favorite Disney park, you are greeted by dozens of smiling cast members, the music is playing in the background, and the smell of churros is in the air. What happens when someone walks into your clinic? Are they greeted by smiling employees? Is it clean and inviting? The visit starts well before they even come to see you, and this journey needs to be seamless on your website or during the first phone call to your clinic. Does your website provide them with the information they need? Can they book or request an appointment online? If not,\u00a0<a href=\"https:\/\/whiskercloud.com\/features\/\" target=\"_blank\" rel=\"noopener noreferrer\">contact us today to discuss how to fix that<\/a>! During the appointment, make sure you\u2019re taking care of clients in a timely manner and offering over-the-top care and support to your patients. Continue to follow-up, provide information, and make sure they understand how important they are to you \u2013 it will create a lasting impression.<\/p>\n<h2>Become a part of the community.<\/h2>\n<p>As the pet and veterinary industry grows, so does the number of veterinary hospitals on every corner. There are four veterinary hospitals in walking distance from the WhiskerCloud office in Newport Beach, if that tells you anything about saturation. What makes you stand out? More importantly, how do you stand out before a decision has been made to visit your website or call you? This is your chance to become part of the community. Take part in community events, partner with non-profit organizations, and work to become a true pillar of the community. The next time people in your area ask where they should bring their pet for an exam, your name will continue to come up in the conversation.<\/p>\n<h2>Up your technology game.<\/h2>\n<p>In some cases, you will not be able to compete with companies like Amazon or Walmart. However, technology is the great equalizer in life, and if you use it wisely, you will see your numbers grow. Having a mobile-friendly website with all of the customizations you could need is a great place to start. Clients should be able to easily find you on Google because of stellar SEO, read amazing reviews about your office thanks to strong reputation management, and be able to book an appointment or contact you from any device at any time of day will help you convert new business faster. If your website is broken or doesn\u2019t offer these simple features, it will make the visit to Walmart\u2019s new veterinary appointment booking website that much easier.<\/p>\n<p>We can help with that, and we believe that\u00a0<a href=\"https:\/\/whiskercloud.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">conversion is key<\/a>. You never know when someone will access your website, or what device they\u2019ll be on. Let WhiskerCloud make sure you\u2019re optimized for converting web visitors into paying clients. Custom landing pages, call-to-action buttons, and online forms lead to growth.<\/p>\n<p>You can also opt to use companies like\u00a0<a href=\"https:\/\/petdesk.com\/communications-solutions-for-veterinary-practices\/\" target=\"_blank\" rel=\"noopener noreferrer\">PetDesk<\/a>\u00a0(which integrates nicely with WhiskerCloud) and allow your clients to receive appointment reminders and confirmation, access to their pet\u2019s records, and allows them to order refills or request an appointment in minutes.<\/p>\n<h2>What not to do:<\/h2>\n<p>Sit back and wait. Every day there are thousands of people searching online or asking friends for recommendations for a new veterinary hospital. How confident do you feel about coming up first in either scenario? If you need some help, let us know.\u00a0<a href=\"https:\/\/whiskercloud.com\/live-demo\/\" target=\"_blank\" rel=\"noopener noreferrer\">Requesting a demo with WhiskerCloud<\/a>\u00a0takes 30 seconds and is always free. If you have issues, we have solutions.<\/p>\n<\/div>\n<p>For original source please click <a href=\"https:\/\/whiskercloud.com\/thrive-by-treating-your-veterinary-hospital-like-a-big-brand\/\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a>.<\/p>\n<p>For more industry news please check out our <a href=\"https:\/\/veterinarycareers.com.au\/dev\/industry-news\/\" target=\"_blank\" rel=\"noopener noreferrer\">website<\/a>.<\/p>\n<p>Find us on Social Media &#8211;\u00a0<a href=\"https:\/\/www.facebook.com\/veterinarycareers.com.au\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook, <\/a><a href=\"https:\/\/www.instagram.com\/veterinarycareers\/\" target=\"_blank\" rel=\"noopener noreferrer\">Instagram<\/a>, <a href=\"https:\/\/linkedin.com\/company\/veterinarycareers-com-au\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a> and <a href=\"https:\/\/twitter.com\/Vetcareers1\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter.<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>by\u00a0WhiskerCloud May 30, 2019 Veterinary Industry Not all businesses are created equal, and that\u2019s okay. Whether you\u2019re a massive ten-doctor hospital or a mobile veterinarian in a rural area \u2013 you can still act as the big brands do in your community. Why is this important? For any local business, and especially veterinary hospitals, it\u2019s [&hellip;]<\/p>\n","protected":false},"author":6794,"featured_media":13521,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[2000],"tags":[4786,4785],"class_list":["post-13520","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-industry-news","tag-growyourveterinarybusiness","tag-localveterinarian"],"_links":{"self":[{"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/posts\/13520","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/users\/6794"}],"replies":[{"embeddable":true,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/comments?post=13520"}],"version-history":[{"count":5,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/posts\/13520\/revisions"}],"predecessor-version":[{"id":15376,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/posts\/13520\/revisions\/15376"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/media\/13521"}],"wp:attachment":[{"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/media?parent=13520"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/categories?post=13520"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/veterinarycareers.com.au\/dev\/wp-json\/wp\/v2\/tags?post=13520"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}