The Young Animal Protection Society  (Animal Shelter and Boarding Kennels for Dogs) is recruiting an experienced Office Administrator with outstanding communication/customer service skills and office/clerical, skills to join our team.  This position is for 3 days a week including every second weekend

Responsibilities

• Answer phones, emails and greet customers in-person
• Assists customers with questions/concerns via phone, email or in-person
• Book in Boarding Dogs and ensure all information is recorded on each animal
• Assist with animal adoptions and reclaiming of animals
• Gather and load information into computer system
• Maintain and organize information and records as well as assisting with multiple aspects of the shelter operations
• Perform other office/administrative support work (i.e. filing, copying, etc.)
• Booking veterinarian appointments
• Sound knowledge of animal behaviour and care and the ability to interact positively and safely with animals
• High level of professionalism with outstanding customer service skills; capable of dealing tactfully with the public
• Excellent organizational skills with ability to maintain files/records effectively and multi-task/work in a fast-paced environment
• Excellent oral and written communication skills
• Excellent computer skills with ability to fully utilize our Animal Shelter Program as well as Microsoft Office software (ie: Word, Excel)
• Creative problem solving skills
• Assist with cleaning of kennels first thing in the morning
• Valid driver’s license with a safe driving record

Please submit your resume by email ONLY to pets@yaps.org.au

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