Veterinary Claims Officer

at PetSure (view profile)
Location Sydney, NSW, Australia
Date Posted October 4, 2019
Category Other
Job Type Full-time





Why PetSure?

PetSure is the name behind pet insurance in Australia, powering the pet insurance solutions of over 20 brands, including some of Australia’s largest and most respected household names, such as Woolworths, Medibank, Bupa, Petbarn and RSPCA. We are the market-leaders and exist to make a difference to the health of pets by protecting pet parents from the unexpected.

We’re looking for passionate people to support our Pet Parents when they need it most, Our claims team are a group of genuine animal enthusiasts who have previously been in the field as qualified vets and have chosen to spread their corporate wings and make an impact on Pet Insurance.

We're redefining the way pet health care is delivered to improve the experience for customers, pets and veterinarians.

What you'll do!

Bring your love of clinical consulting into the corporate environment. You'll liaise with internal and external stakeholders including customers and other veterinary professionals to resolve claims and claim disputes.

You'll develop skills as a subject matter expert and your expertise will be called upon to assist many projects at PetSure as we continue to provide cutting edge solutions for the Pet Health Community.


What will you bring?

First and foremost – your curiosity!

  • Your veterinary related qualification, i.e. Veterinary Science Degree, or equivalent, along with clinical experience
  • Your exceptional consulting and customer service skills
  • Your confidence navigating computer programs and systems
  • Your highly developed organisational and multi-tasking ability
  • Your ability to operate in high pressure environments while providing out of the box solutions
  • Your willingness to challenge the norm.

Visit our website  for more information about what it's like to work at PetSure and why this would be an awesome career change for you.

PetSure is a pet friendly environment and welcomes dogs and cats in the workplace.  It is the policy of PetSure that all new employees consent to a background check.

If all this sounds like the career change you've been waiting for then we'd love to hear from you!