Veterinary Business Operations / Practice Manager
Published | September 28, 2022 |
Expires | October 19, 2022 |
Location | Kew, Melbourne, VIC, Australia |
Category | Practice Manager |
Job Type | Full-time |
Salary | $80,000 - $90,000 |
Description
With oversight of the daily operational activities across the group of practices comprising Hawthorn East Vet, Kew Vet & Cattery, and Alphington & Fairfield Vet, you will work alongside our People and Culture Manager and Practice Principal to ensure smooth and effective business activities.
About the role:
You will have key responsibilities in the following areas.
- Inventory control systems including procurement and supplier relationships.
- Oversight of IT and our practice management software system.
- Marketing, including website content management and client communications.
- Maintaining practice operational policies and protocols, and practice manuals.
- Safety and Compliance.
- Equipment maintenance and record keeping.
- Managing accounts payable, maintaining financial records and reporting, Debtor management and cost control.
- Payroll.
- Delivery of business and individual clinic strategic plans and budgets.
- Back up and support of our People and Culture manager when required.
Why join us?
- We encourage a collaborative approach within our team and you will join our enthusiastic management team comprising of our Practice Principal, our dedicated People and Culture Manager and our local Lead Vets & Nurses.
- We will give you all the time, support and tools you need to succeed in the role, as well as access to experienced external and shared service providers.
- You will join a growing clinic that practices high quality medicine and surgery to our amazing pets and clients.
- We encourage personal as well as professional development and have regular wellness training as well as an employee assistance program to help with all that modern life throws at us.
- We will support ongoing development and growth within the role.
- Flexibility to include some remote work from home in your schedule.
- We are constantly looking at ways to think outside the box and improve.
- We are family friendly, and value diversity and inclusion in our team.
- Fresh fruit provided and a separate cattery upstairs for when you need some four legged company at lunch!
- The Kew Vet and Cattery Group was named Australian Veterinary Association Veterinary Business of the year in 2020.
Our preferred candidate will:
- Have experience in a practice management or a business administration role. While veterinary experience, business administration qualification or experience with Petbooqz PMS is preferable, it is not a requirement.
- Value clear and positive communication within a team.
- Exercise sound judgment and the willingness and capability to make decisions.
- Be passionate about maintaining a healthy culture and work environment.
- Have the ability to prioritize tasks and demonstrate effective time management skills
- Possess excellent organization skills
- Understand that many things in the Veterinary Industry are not always predictable and require the ability to be adapt.
Roles like this do not come up very often and we do have some ability to tailor the role for your needs.
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