At PetSure we promote a culture and practice of risk within regulatory requirements and ethical standards consistent with supporting our strategic direction and growth aspirations. The second line Risk function at PetSure is responsible for developing and managing the risk frameworks to allow PetSure to take conscious exposures to credit, market, operational, compliance and insurance risks within a Board-approved risk appetite.

Risk Management ensures PetSure has appropriate strategies and frameworks in place to assess, manage and report on market, operational, compliance and insurance risks.

Reporting to PetSure’s Chief Risk Officer, the Senior Risk Manager will take a central role in supporting PetSure’s focus on the review and challenge of line 1 risks and ensuring that risk management remains a primary focus across the business.

The Senior Risk Manager will play a key role in supporting the Chief Risk Officer in accountability for the risk function across the organisation. This includes enhancing the Risk Management Framework to meet expected practice and ensure it is appropriate to PetSure’s business size, mix and complexity. In addition, this role will be responsible for operational delivery of key risk management initiatives, providing risk advice and assurance, and drafting governance documentation to ensure all risk is appropriately managed.

 

What you’ll do

As a key member of our Risk team you will:

• Support Management to meet their Risk Management responsibilities and obligations
• Provide an increased forcus on review and challenge of
• Build and maintain effective relationships with key stakeholders to ensure effective communication of risk requirements and provision of advice to those required to implement policies at an operational level
• Utilise the collection of risk information from source systems, departments, and reporting to provide risk insights. Analyse the data and apply to various key risk areas to update the risk profile
• Evaluate operational policies and procedures to achieve the identified Risk Management objectives and update the documentation to ensure compliance with regulatory expectations
• Support the business to apply Risk Management techniques and approaches to inform risk identification, measurement, assessment and control design
• Support the business to identify, assess and treat risk on existing and new projects/activities undertaken by the organisation
• Be the ‘voice of risk’ in business change initiatives and projects, displaying courage and resilience

 

What you’ll need to bring to be successful:

• Formal qualifications in Finance, Risk Management, Audit, Actuarial or related discipline
• Understanding of strengths and weaknesses of various risk management models, including COSO, ISO 31000, APRA CPS 220
• Proven experience working in APRA regulated entities and prudential standards
• Strong understanding of risk management models in corporate environments, preferably in the general insurance industry
• Expert knowledge of local regulatory requirements applicable to risk management functions
• Ability to design and conduct a risk-based assurance plan
• Pet parent or pet advocate
• Passionate about PetSure’s mission to remove the worries that come with being a pet owner
• Proven experience at developing and maintaining relationships with colleagues and customers

 

Why you’ll love working at PetSure

• Enjoy an even balance in working from our Chatswood office and from home
• When onsite, enjoy our award-winning, purpose-built pet friendly office right near Chatswood train station
• Bring your pet to the office with you and when you do we will provide free parking on that day
• In an Australian first – we now offer all permanent employees Pawternity leave (up to three paid days to welcome a new pet) and Pet Carer’s leave (up to two paid days to care for a sick or injured pet
• PetBase is our onsite vet clinic located at PetSure’s Sydney HQ which provides free preventative healthcare for our team to bring their pets to the office to see a vet during business hours
• World class training programme
• An inclusive and supportive culture that supports career development and flexibility, including our fully paid 18-week genderless parental leave policy
• Access to our wellbeing program which includes webinars, health checks, on site lunches
• Personal and professional development through our customised learning platform
• Paid leave for your birthday and an enrichment day (a day out of the office to support a cause or passion close to your heart)
• And because pets are at the heart of everything we do, your pet insurance is on us too

 

About PetSure

Firstly, we are an insurance underwriting management agency that has at its core, a team of passionate pet people committed to working with veterinary teams to help provide the best possible healthcare outcomes for pets and their owners. This underwriting component of our business powers the pet insurance propositions of more than 25 brands, including some of Australia’s most recognisable and prestigious brands, such as IAG, Woolworths, RSPCA, Petbarn, Guide Dogs, Medibank, Bupa, HCF and AA in New Zealand.

Beyond insurance underwriting, PetSure as an administrator has proven itself a leader in pet insurance claims processing. Assessing over a million claims from across Australia and New Zealand each year, PetSure’s mastery of this important area of expertise has resulted in us being retained by leading pet insurers in the United States to provide claims processing services, reinforcing our status as a global leader.

Excellence in administration services is also the goal of our third business arm, the financial technology solution GapOnly™. GapOnly™ is a paperless claims service whereby a customer can obtain claims approval within minutes, without ever leaving the veterinary surgery. GapOnlyTM is transforming the claim and claim pre-approval experience with less out of pocket expenses for the Pet parent, available in 600+ Vet clinics and specialist hospitals Australia-wide.

Ready to chase your dream?  Apply Now.

PetSure is an equal opportunity employer and encourages anyone who meets the role requirements to apply.

PetSure is a pet friendly environment and welcomes dogs and cats in the workplace. It is the policy of PetSure that all new employees consent to a background check.

 

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