Relationship Manager
Published | November 8, 2021 |
Expires | November 23, 2021 |
Location | North Ryde, NSW, Australia |
Category | Administration Other Veterinary Practice – Small Animal |
Job Type | Full-time |
Description
At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between pets and their families, we constantly strive to help pets and their families live their best life.
SASH HQ is located in North Ryde, Sydney and is the largest veterinary referral hospital in the southern hemisphere. SASH has an excellent reputation for providing the highest level of quality health care in the industry, with pets traveling from all over Australia to be treated by our team. Our team provides wide a range of clinical services including a 24-hour emergency and critical care service, internal medicine, neurology, surgery, oncology, cardiology, ophthalmology, dermatology, radiology, exotics, rehabilitation and anaesthesia. SASH is committed to providing the best service in the industry, with over 400 dedicated specialist staff across Sydney, the Central Coast and now Adelaide.
The position:
The referring vet community are a big part of our success, having fostered strong relationships through trust and excellent service over the past 14 years. SASH is looking for a passionate veterinarian with the commercial acumen to continue maintaining these vital relationships with SASH’s referring veterinarian partners. Responsibilities will include:
- Vet outreach – contacting referring veterinary clinics regarding SASH’s new and unique offerings (email, telephone, e-meetings, and face to face)
- Vet education – planning, facilitating and moderating educational events
- Vet support – provide advice and information to deliver additional value to referring veterinarians
- Complaints and objection handling
- Provide technical and operational support to the SASH marketing team
About You:
We are looking for someone who can be an advocate for SASH and bring a strong commercial understanding to the management of relationships and external stakeholder. You will have a keen understanding of how and where to add value to our partners with a flexible and dynamic approach to each individual partner.
- Current or previous veterinary practice experience is highly regarded
- Excellent interpersonal skills and high emotional intelligence
- Experience working in an emergency and/or referral veterinary clinic, or willingness to practice in this space
- Ability to comprehend and draw insight from relevant financial data
- Strong computer literacy skills and demonstrated competency with the Microsoft Office suite
- Valid Australian driver’s licence and willing to travel locally
- Ability to work autonomously while also being a team player
Desirable
- Sales or commercial experience
What’s in it for You?
You will be joining SASH at a very exciting time with the complete refurbishment of the North Ryde hospital. This is a chance for you to be extremely hands on with your approach and push yourself outside your comfort zone, while building on your project skills. The animal health care industry is extremely rewarding, with this role being central in supporting SASH to enrich the lives of pets and their families.
- In-house Leadership Development program
- Competitive remuneration package
- SASH paid parental leave for all new parents
- A committed and supportive team
- An annual allowance towards continuing education
- Team member discounts and social events
If you are interested in joining the SASH team, then don’t miss this exciting opportunity and apply today!
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