About Us

Established in 1975, Evervet is a family-operated leader in pet care. Our commitment to Fear Free practices and Gold Standard veterinary medicine and patient care has earned us the prestigious 'Hospital of Excellence' accreditation from the ASAV.

 

With three distinctive Melbourne locations, including our long-standing Prahran Hospital, vibrant South Yarra Clinic, and our new purpose-built Abbotsford Hospital (formerly Hoddle St in East Melbourne), we provide personalised care and build strong community connections. Each location provides a comprehensive range of services, including laparoscopic surgery, orthopaedics, CT scanning, and behaviour consultations.

 

 

Why Join Evervet?

At Evervet, we know pets are cherished family members. We celebrate this bond by offering heartfelt care tailored to each pet's unique needs. Our focus is on patient well-being and collaborative support while fostering a nurturing environment where your professional growth and mental health are paramount.

 

 

Role

An opportunity for a Veterinary Receptionist to join our team at our Prahran Hospital. The role is full-time, and we are happy to work with the successful applicant to help them achieve a reasonable work-life balance.

 

We are seeking someone with reception experience who is passionate about patient care, with the ability to provide a high level of client service and share this skill and knowledge with others.

 

 

About You

We’re seeking a Veterinary Receptionist who shares our commitment to exceptional patient care and client experience. Key qualities include:

 

• Outstanding Communication: Clear and effective in both written and verbal interactions.
• Strong Organisational Skills: Excellent time management and ability to prioritise tasks.
• Resilient Under Pressure: Solution-focused with a calm, proactive approach.
• Relationship Builder: Builds and maintains strong connections with clients and team members.
• Positive and Motivated: Brings high energy and enthusiasm to the role.
• Veterinary Knowledge: Preferred but not essential; a willingness to learn is crucial.
• Patient-Centric: Aligns with our ethos of “Your pet, your family, always.”
• Independent Worker: Capable of managing responsibilities autonomously.
• Compliance-Oriented: Adheres to all OH&S regulations.

 

Qualifications/Experience

• Reception/Customer Service: Experience in a similar role is beneficial.
• Veterinary Knowledge: Familiarity with veterinary procedures is preferred.
• Core Skills: Strong organisational, communication, and customer service abilities.
• In-Clinic Experience: 1 year preferred but not essential.
• Software: Experience with ezyVet is a plus.

 

What’s on Offer

Along with our vet and nursing team, you will be supported by a highly skilled, devoted reception team, who are all working towards the same goal of providing the highest standard of care to our patients.

 

• Supportive Environment: Join a passionate and dedicated team that is committed to delivering Gold Standard patient care. Here, we truly value collaboration and celebrate our collective achievements.
• Flexible Hours: We understand the importance of balance and are happy to accommodate your personal commitments with your work schedule.
• Employee Perks: Enjoy a range of fantastic perks! We provide lunch and have a coffee machine with all the milk options you could dream of. Plus, benefit from discounted pet treatments and products, and get rewarded through our Refer-a-Friend program.
• Professional Development: Dive into a world of learning with our ongoing education opportunities. Our comprehensive two-week induction program with our training and development team ensures you're set up for success from day one.
• Career Development: Whether you’re looking to be guided by a mentor or to share your wisdom as one, we offer mentoring opportunities to help you grow and thrive in your career.

 

Apply Now!

Ready to make a significant impact on pets’ lives? Send your resume and cover letter to careers@evervet.vet.

 

At Evervet, we value diversity and are committed to an inclusive workplace. Learn more about us at www.evervet.com.au.

 

Evervet - Your pet, your family, always.

 

 

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