James Street Vet has an exceptional opportunity for a Head Veterinary Nurse to join our busy small animal hospital.

A rare position has become available at this well-established practice for an experienced vet nurse looking for their next career step.

• Join our community of practice managers, veterinarians and nurses
• Enjoy our network of people who thrive on development, wellbeing, growth and opportunity
• Become a dynamic leader of customer experience, nursing excellence and gold standard care

James Street Vet

The hospital has become an icon of veterinary care, with a wonderful team of experienced and dedicated professionals who focus on wellbeing and teamwork. The clinic offers a range of services including reproduction and supported by a modern work environment and equipment.

About The Role

The ideal candidate will thrive on managing a busy clinical setting which involves:

• Working closely with the Practice Manager and Lead Vet to create a high performing team.

• Coordinating the people, operations and services of the clinic.

• Leading on all clinical nursing day of operational matters and standards of care.

• Leading on nurse mentoring and development by utilising your knowledge, our Veterinary Training Centre and Super Nurse program.

• Being highly engaged in customer experience, clinic initiatives and projects, client loyalty activities, social media, complaint resolution and compliments.

• Participating in work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.

• Participating in upholding the clinics industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.

About You

Cert IV Veterinary Nurse with at least 3 years' experience

Previous team leadership experience is desirable but not essential

Be committed to high standards of service excellence and clinical care

Experience with practice management systems or appointment book management skills and are computer confident

Have strong problem solving, decision making and organisational skills

Commitment to workplace culture and wellbeing

A genuine, warm and supportive style that enjoys caring for people who care for animals

About Us

This is a dynamic, vibrant and fun work environment offering plenty of scope for an enthusiastic and compassionate nursing leader. Submit your application through to us today on jude.clague@vetpartners.com.au