About RSPCA NSW:

The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and our state-wide shelter network, with approximately 500 staff across NSW to care for animals.

Culture & Benefits:

• Discount on personal pet food and RSPCA vets
• Enthusiastic and collaborative team of animal lovers!
• Cuddle-filled breaks with animals from our brand new, state-of-the-art Sydney Education & Adoption Centre in Yagoona
• A broad range of leave entitlements including 12 weeks paid parental leave
• Access to a range of mental health and wellbeing supportive initiatives, including confidential counselling services and education programs
• Access to a range of learning and development opportunities that will benefit and support you in your role

About the role:

An essential role within RSPCA NSW's largest fundraising program, this position supports and engages with our longest term and dedicated supporters to ensure the care of animals for generations to come.

• Develop relationships with a portfolio of Gifts in Wills supporters through the implementation of a stewardship program
• Implement campaigns and monitor responses, including telemarketing, direct mail and digital, to build a sustainable Gifts in Wills pipeline
• Co-coordinate the Home Ever After program; assisting pet owners with future plans for their pets
• Support the Senior Manager to create inspiring materials and personalisation of donor communications, aimed to uplift and retain Gifts in Wills supporters
• Maintain accurate and detailed records of communications with donors and their preferences on the donor database

About you:

You will have the confidence to interact with people from all walks of life and will possess strong time management and organisational skills. Plus:

• Previous experience in fundraising, relationship management or equivalent
• Exceptional interpersonal skills, with a demonstrated ability to effectively listen, negotiate and show diplomacy and empathy
• Experience producing and/or presenting donor solicitation material or the equivalent
• Ability to effectively manage complex, sensitive, and confidential information
• Ability to work autonomously, prioritise workload and be self-driven
• Experience in CRM, preferably Salesforce
• Attention to detail

Apply Now:

If this sounds like the role for you, we would love to hear from you! Simply click ‘APPLY’ to send in your resume.

RSPCA NSW is an equal opportunity employer that understands and values the importance of creating a diverse and inclusive work environment. We are committed to making reasonable adjustments to provide a barrier-free recruitment process for people with a disability. If you require an adjustment or assistance during the recruitment process, please contact the HR team and identify the type of adjustment or assistance you are requesting. Our HR team will respond to your email promptly.

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