Are you a compassionate person who loves helping people and animals?

Can you field multiple requests and follow-up questions from clients, businesses and colleagues?

If you answered yes to these questions, you are the kind of person we are looking for!

The current opening we are looking for a friendly face to fill is a permanent staple as one of our friendly customer service support staff.

We are searching for a bright and switched-on receptionist to look after clients and pets in our veterinary hospital. If you are emotionally intelligent, organised and enjoy a never-ending variety of unusual situations, this job is going to keep you engaged and motivated.

Due to recent growth in our team, we require a new team member who can provide reliable customer support as well as clinic administration support. The right person will need to be cheerful with a curious mind and a “can do” attitude. Our receptionists have the enormous job of trying to set the course of every unpredictable day and help keep things running as smoothly as possible.

Regular tasks for an average day include:

• phones - bookings, enquiries, unusual questions, everything
• email attending - filing, replying to and handling of enquiries
• waiting room management
• records management
• basic cleaning
• greeting and making welcome a variety of animals
• emergency case triage
• basic accounting/ledger reporting

Additional tasks include:

• marketing (website, socials, etc)
• client feedback and satisfaction
• meeting minutes
• various other tasks involved in running the practice - IT/software troubleshooting, training and events, client education, general maintenance, resource and stock management, organising social events, etc

We are looking for someone who will love to be involved with our clients, patients, team and the practice we are building together. We can train the right person in many things. Customer service experience is a must, however previous experience as a receptionist is not required.

If this sounds like you, please call 0424 526 383 and leave a voice message outlining why you think you would like to work here.

So that we may follow up your application, submit your resume via Seek or email it to contact@summerhillvillagevet.com. Please keep in mind, if you do not leave a voicemail on the listed mobile number your application will not be seen.

Please confirm closing dates at original source link and ensure you take note of appropriate time zones for position closing times.  Please note, Veterinarycareers.com.au takes no responsibility for closing dates or removal of job positions advertised.

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