This job posting expired and applications are no longer accepted.

Customer Service – Veterinary

at EBOS Group Ltd
Published September 5, 2024
Expires September 19, 2024
Location Sydney, NSW, Australia
Category Administration  Other  
Job Type Full-time  

Description

About us:

Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia with sales and distribution centres located through the country. Lyppard has built its reputation on customer service through fast, reliable and friendly service.

Lyppard Australia is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges. 

 

The opportunity:

An exciting opportunity currently exists for a motivated customer service driven individual to join our Customer Care Team at Marsden Park - NSW. Please note that this is an office based role.

 

What you will do:

  • Have great communication skills being able to relay clear concise information as you will be speaking directly with customers on the phone
  • Have excellent time management, planning and organizational skills
  • Be proficient in software packages including Word, Excel and Outlook.
  • Be able to learn a large number of products for the veterinary industry
  • Have a strong work ethic and work well as part of a team
  • Be willing and have the ability to undertake general warehousing duties when required such as picking and packing of goods, inventory tasks, other administrative duties and general housekeeping duties
  • Willingness and ability to support branch projects from time to time.
  • Enthusiastic, motivated, enthusiastic, punctual and be able to communicate well & work as part of a team

 

What we are looking for:

The successful applicant MUST have extensive knowledge in Customer Service, previous experience in the veterinary industry would be an advantage. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills and have an excellent phone manner.  Previous Customer service experience is essential and only Customer service focused applicants need apply.

As a member of the customer care team you will be responsible for data entry, speaking directly with customers on the phone, and the occasional order picking and packing, stock replenishment and communicating effectively with other staff members and be able to follow directives.

 

Why us?

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.

Other benefits include:

  • Employee Share Plan
  • Company Paid Parental Leave
  • Employee Assistance Program for Mental Health Wellbeing
  • Staff Awards
  • Employee Referral Program
  • Health Insurance Discounts
  • And More

 

We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender-equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples).

Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to HR@ebosgroup.com. We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success.

 

How to apply 

If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please click APPLY now.

Pre-employment checks may be required and will be discussed with the successful candidate.

We are unable to proceed with your application if your current visa restrictions preclude you from being able to perform the role in line with immigration laws.

No agency assistance required.

 

 

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