A part of the expanding Apiam Animal Health group of regional and rural veterinary clinics across Australia, Fur Life Vet Boyne Tannum is committed to enriching the lives of animals, people and the communities where we live.

In line with our Vision “Healthy Animals and Happy People” we embrace a culture of diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered.

We are currently seeking a Full Time Clinic Coordinator to lead our team of Veterinary professionals.

About the role:

The Clinic Coordinator plays an integral part of the day-to-day running of the clinic, alongside the Clinical Lead Veterinarian in a leadership position.

Predominantly, your role will be centred around managing people and teams.

• Coordinating the day-to-day operations of the veterinary practice under broad guidance from the Regional Lead and in collaboration with the Clinical Lead, ensuring the highest standards of customer service and patient care.
• Implementation of software processes and new procedures within the clinic
• Manage the clinic administration, nursing and technician teams and monitor quality of work.
• Ensure rostering is completed in a timely manner and communicated to staff.
• Oversee payroll administration processes including leave management.
• Oversee and manage stock and equipment, including ordering.
• Develop and implement policies, procedures and quality standards for practice operations.
• Management of banking, reconciliations, and preparation of financial reports for management.
• Establish effective debt management processes to ensure timely payment of accounts.
• Coordinate and lead strategic and business planning to improve the practice's financial outcomes including delivery of marketing and advertising.

About you:

• You must be a genuinely motivated and enthusiastic person who, by example, creates and contributes to an amazingly positive workplace culture.
• You build rapport with people easily and you enjoy managing people.
• You are highly organized and can work autonomously as well as collaboratively with your teams.
• You love the challenge of leading people through change.
• You are looking for the next step in advancing your career, not just a job.

Qualifications & Experience

• Experience in a Veterinary clinic setting is desirable.
• HR experience advantageous
• Demonstrated experience in leading and motivating teams is essential
• Practice management or business management experience advantageous
• Competent computer skills and user of MS Office programs and databases.

Why you should apply

• Opportunity for career progression within an industry leading organisation.
•  Discounts from various retail, travel, fitness and health providers.
• Laptop and phone provided.
• Paid volunteer leave, maternity leave and Apiam Reward Day (extra day of annual leave!)
• Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.

Head Veterinary nurses and practice managers are encouraged to apply.

If you have a passion for leading teams we would love to hear from you. To apply please email your resume and a one page cover letter outlining your interest in the role

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