This job posting expired and applications are no longer accepted.

Casual Customer Service and Animal Care Officer

at Albury City Council
Published July 8, 2024
Expires July 22, 2024
Location Albury, NSW, Australia
Category Government positions  
Job Type Temporary  
Closing Date 2024/08/04
Salary $39.86 to $43.85 per hour + 11.5% employer contribution to superannuation (includes 25% loading in lieu of all leave entitlements)
Contact Name Alicia Taylor
Contact Phone 0457 095 418

Description

The Position
The role is responsible for assisting to deliver operations at the Albury Animal Care Centre including administration, animal care, education and high level of customer service. This role includes the manual handling of both companion animals and livestock.

 

About us 
We are the facilitator of a thriving, resilient and liveable city full of opportunities, and the custodians of an environment like no other. We ensure Albury is a great place to live, work and invest.

 

Qualifications & experience 

  • Class C (standard) Driver's Licence (compulsory to have and maintain)
  • Demonstrated high level of experience in handling and working with companion animals
  • Ability to assist with animal Euthanasia
  • Authorised Implanter Accreditation or ability to obtain
  • Ability to work weekends in accordance with rostering arrangements
  • Certificate II in Animal Studies/Equivalent experience or ability to obtain
  • Experienced in the delivery of quality and compassionate animal care
  • Extensive demonstrated experience working in a customer service and administration support environment with both telephone and face to face enquires

 

Tasks & responsibilities 

  • Deliver a high level of customer service consistent with AlburyCity’s guiding principles. Ensuring a positive customer service outcome.
  • Provide animal management incorporating quality animal care and enrichment, transport, Implantation of microchips, euthanasia, animal suitability assessments and rehoming.
  • Reunite animals with their owners as quickly as possible
  • Assist to develop, implement and deliver a range of community education programs.
  • Detailed knowledge of relevant legislation, standard procedures and Council policies for all Councils being serviced by the Albury Animal Care Centre (NSW/VIC)
  • Accurate record keeping of all registers and databases for all Council’s serviced by the Albury Animal Care Centre including the NSW Companion Animals Register.

 

Hours
Based on 38 hours per week, working on a casual basis, across a 7-day spread, with actual days and times being worked in accordance with the facility roster. Hours worked on weekends will attract the appropriate loadings.

 

Benefits 

Live and work in a culture rich location minutes from the Murray River, just a short drive to one of Victoria’s best wine regions and with the ski fields so close you will be zooming down the mountains in under two hours.

Our employee benefits include professional development and flexible working conditions. Our conditions of employment support equal opportunities and an ethical, diverse, and inclusive workplace.

We also recognise and value your priorities beyond work. It’s important to us that you have a sustainable work–life balance, so we offer flexible working arrangements, a nine-day fortnight (full-time staff) and a range of leave options and support programs.

AlburyCity is committed to being a child safe organisation by creating cultures, adopting strategies and taking action to empower children. We work hard to keep them safe from harm because child safety is everyone’s responsibility.

This role closes on the 04 August 2024  The role may close earlier for the right applicant. Should you require any further information for this role please email Alicia Taylor on alicia.taylor@alburycity.nsw.gov.au or call on 0457 095 418.

 

 

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