Tau ake rā te moana nei, e papaki kau ana ki te ākau tangata, kakenga waka ka mauru te tohu ki te arearenga o Mauao, he pou herenga mōu, he pou hononga mōu, kia herea ki te tiki, kia herea ki te pono. Kia mau, kia ita, kia ū - haumi e, hui e, tāiki e!

 

Te Tūranga | About the role

As an Animal Services Technical Support you will provide administrative support to the Animal Services Team. You will maintain relationships with internal and external clients offering excellent customer service and responding to queries in a timely manner. You will be responsible for providing monthly statistical reports, managing dog registration, complaints and impound processes.

This role is 30 hours per week, worked across Monday to Friday at our Cameron Road office.

 

This role includes:

• Processing applications to register dogs and maintaining the TCC dog register
• Ensuring customers receive accurate information and experience a high level of service
• Interpreting relevant legislation and applying this practically to complaints, impounded dogs and customer queries
• Managing the Animal Services General Ledger and processing invoices for payment

 

Ngā Pukenga | What you'll need to succeed

To succeed in this role, you'll bring:

• Excellent written and verbal communication skills
• Conflict resolution skills
• Attention to detail
• Experience using Microsoft Word, Excel and Outlook
• Ozone and SAP experience would be advantageous

 

Tō Tātou Kaunihera | About Tauranga City Council

Tauranga City Council is one of Tauranga's largest employers, and we are always looking to attract great talent to join our driven, passionate, and community-focused team.

We always strive to ensure that you feel valued and supported in the workplace.

To highlight that our people are our greatest asset, we offer a wide range of benefits that include 5 weeks annual leave and career development opportunities.

 

Te Tukanga | How to apply

If you want to be part of an energetic, fun, and supportive team, then we'd love to hear from you. For more information, please contact Brent Lincoln at brent.lincoln@tauranga.govt.nz

Please note we will not be accepting applications via email. If you wish to apply, please click 'Apply' at the bottom of this page and follow the link.

 

Applications will be reviewed as they are received and applications will close upon the appointment of a successful candidate.

• Our selection process may include behavioural interview(s), psychometric and ability assessments, reference checks, and pre-employment screening.
• Tauranga City Council will not accept applications or contact from any placement service, temporary staffing agency, or professional recruiter for this vacancy. If/where Tauranga City Council requires the support of a recruitment agency, we will seek this support from our network of agencies. We ask that you please do not contact Tauranga City Council or any of its employees regarding vacancies. Tauranga City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to such unsolicited contact.

 

 

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For next steps in application please register below.